We reserve the right to use any information relating to an individual who accesses the Website (“Personal Information”), for the purposes of statistical analysis and improvement of the Website. By using the Website, Users agree to the collection and use of their Personal Information in accordance with this Policy.
1. INFORMATION COLLECTION AND USE
1.1 This Policy applies to the processing of Personal Information in connection with the provision of goods/ services offered by the Company to current or prospective Users as advertised on the Website.
1.2 We may collect Personal Information about you as necessary to pursue our legitimate business interests (except where such interests are overridden by the interests, rights or freedoms of the data subject). We additionally use Personal Information and other data to:
i. make the Website available for your use;
ii. process any transactions that take place using the Website;
iii. manage, develop and improve our Website and other goods/ services;
iv. perform our marketing and sales operations;
v. protect our employees, affiliates, customers and assets; and
vi. ensure compliance with laws and regulations.
1.3 You are responsible for ensuring the accuracy of any Personal Information that you submit to us. Inaccurate information may affect your experience when using the Website and our ability to contact you as described in this Policy.
1.4 When providing Personal Information, collected through use of our Website, Users agree to the use, processing and storage of Personal Information in countries which may have data protection laws that differ from the laws in the User’s country.
2. LOG DATA
2.2 We ensure that any Personal Information is processed in a way that values your privacy rights. You have the right to object to processing as explained in the data subject’s rights to restriction of, or objection to, processing of Personal Information.
2.3 The Personal Information we collect may include (without limitation):
i. Names, E-mail addresses, active phone number(s), billing and delivery addresses, financial information related to details of credit and/or debit cards or otherwise related to various modes of payments lawfully owned by Users, any search item that the User enters on the Website and any other content that the User might share with us while they use the Website;
ii. Technical information, including the internet protocol address used to connect the User’s computer or mobile phone to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and Website; and
iii. Non-personal identification (“Non-Personal Information”) about Users, including, technical information about the User’s means of connection to the Website, the date and time Users visit the Website, the specific pages Users visit on the Website and other similar information. We do not link Non-Personal Information with any personally identifiable information.
2.4 Personal Information generated through Users, with exception of that stated in Clause 2.5 hereto, may be shared by the Company with third parties and/ or service providers, suppliers, business partners, or otherwise for us to execute our services. Such information may relate to research, transactions fulfilment, database maintenance, hosting and administering contests, special offers, technology-based services, product deliveries, email deployment, advertisement and marketing efforts, data storage, hosting, recovery through force majeure events, search engine optimization, and general data processing.
2.5 Personal Information generated through Users related to financial information, details of credit and/ or debit cards, or otherwise related to various modes of payments will NOT be stored, sold, shared, rented or leased to any third parties.
i. Being in compliance with our duties and contractual obligations to our Users;
ii. Responding to duly authorized information requests from police and governmental authorities;
iii. Complying with law, regulation or court order;
iv. Enforcement and protection of our rights and properties;
v. Protection of the rights or personal safety of our employees and third parties with respect to using our property when allowed, and in each case in compliance with applicable laws; and
vi. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
2.8 We are committed to protecting the privacy of children. We do not collect Personal Information from any person whom we know for certain is below the age of eighteen (18) years of age (“Child”). A parent or guardian is solely responsible for supervising the Child’s use of the Website. The parent or guardian of the Child assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through the Website for the Child.
2.9 We keep track of the pages our Users visit within the Website. This data is used to deliver customized content within the Website to Users whose behaviour indicates that they are interested in a particular subject area. The Website uses tracking pixels to collect information that help the Company provide goods/ services to Users. Please note that any "do not track" signals sent by the User’s web browser or other mechanism have no effect on the collection of personally identifiable information by the Website. In addition, third parties who perform data analytics for the Website, may collect personally identifiable information on the User’s online activities while using the Website. Third-party affiliates of the Company may have different policies with respect to "do not track" signals and we make no representations with respect to such policies.
2.10 We may also use third-party advertising companies, who may use some of your Personal Information (not your name, e-mail address, telephone number(s), G\goods /services booking history, or other confidential information), to display advertisements that may interest you.
4.1 We adopt standard data collection, storage, processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users’ Personal Information, and data stored on our Website.
4.2 We do not sell, trade, or rent Users’ Personal Information to others. We may, however, share generic aggregated demographic information, not linked to any Personal Information with our business partners and trusted affiliates for the purposes outlined above.
4.3 We endeavor to exercise our best efforts to keep your Personal Information secure, including through various hardware and software methodologies. However, we cannot guarantee the safety of your Personal Information and therefore shall not be held liable in the event of a breach of security beyond our reasonable control.
4.4 The Company is not responsible for the privacy policies of third party websites to which this Website links. If you provide any information to such third parties, different rules regarding the collection and use of your Personal Information may apply. You should contact these third parties directly if you have any questions about their use of Personal Information that they collect.
4.5 We encrypt the transmission of your Personal Information (including any personal information collected from various tools on our Website) or use secure socket layer connections technology to ensure security and confidentiality.
5. MAINTENANCE OF INFORMATION AND DATA
5.1 We hold your Personal Information, as well as any other data collected hereunder, only as long as we have a valid legal reason to do so, which includes providing you with the goods/ services you have requested, maintaining the Website, meeting our legal and regulatory obligations, resolving disputes and enforcing our contractual, legal and moral obligations. The length of time for which we keep different types of Personal Information can vary, depending on why we originally obtained them, the reason we process them and the legal requirements that apply to them.
5.2 When setting our data retention and deletion timescales we take into account a range of factors including applicable regulations and standards relating to taxation, payment processing and complaint handling, the need to prevent or detect crime or other misuse of our goods/ services, and audit requirements. To fulfil our requirements, some of your Personal Information will need to be retained for a period of time after you cease to be a customer. When we no longer need it to fulfil the above requirements, we will delete it securely. Where we wish to retain any Personal Information for analysis purposes, we will first anonymise it so that it can no longer be linked back to an individual. Please note that if you opt out of receiving marketing from us, we will still need to keep your contact details in order to suppress them from future marketing activity.
7. ACCEPTANCE OF THESE TERMS
8. CONTACTING US
This document was last updated on: January, 2022