ORDERING & CANCELLATION
For orders placed before 12pm, we will process them on same business day for dispatch on the next business day. For orders placed after 12pm, we will process them on next business day for dispatch on the following business day. Business days are from Monday to Friday excluding public holidays in UAE.
Please make sure to provide a full and complete address and contact phone number to ensure on-time delivery. Orders could not be delivered to PO boxes.
You can cancel your order within 24 hours; refund will be made back to the payment solution used initially. To cancel your order, kindly send an email to: firstname.lastname@example.org with your order number and name. Please allow for up to 45 days for the refund transfer to be completed.